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Apple operates more than 500 retail stores across the globe.

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Apple Store Malaysia hiring underway, potentially first new country since 2018

Apple Store Malaysia | Kuala Lumpur skyline

Apple has begun hiring for a new Apple Store in Malaysia, which would potentially be the first time the company has added a new country to its retail store network since 2018. Potentially, because it’s as yet unclear whether the first Indian store might open beforehand.

Oddly, the job listings don’t specify where in the country the store will be opening, but the capital, Kuala Lumpur (shown above), would be the obvious choice …

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Apple accused of using a ‘pseudo-union’ to squash unionization at Ohio store

Tension between Apple Store employees and the company has continued to grow throughout 2022 with formal complaints being filed that illegal union-busting tactics have been used. The latest allegation sees union group CWA file a complaint with the US National Labor Relations Board (NLRB) claiming that Apple created a pseudo-union led by “bosses” to stop employees from forming a union led by employees.

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Apple Store staff unionize in west London store with ‘unprecedented’ redesign

Apple Store staff unionize | White City store in London

Apple Store staff working in a newly designed store in a London shopping mall have unionized. They say they are seeking a pay raise, pay transparency, improvements to shift work, and less focus on metrics when assessing their work.

Apple Store aficionado Michael Steeber has described the new store design as “unprecedented” …

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Apple anti-union tactics used in Atlanta were illegal, says US labor board prosecutor

Apple anti-union | Group of protestors outside a store

The National Labor Relations Board’s Atlanta regional director has concluded that Apple anti-union tactics deployed in the Atlanta store broke the law. The company’s actions led to a planned unionization bid being abandoned after what was described as “intense union-busting” by Apple.

The next stage in the National Labor Relations Board investigation will be for a panel of NLRB judges to rule on the matter …

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St. Louis Apple Store employees explain U-turn on unionization effort

St. Louis

Apple employees at the St. Louis Galleria store were the latest to move toward unionization last month. However, one week after submitting interest to the National Labor Relations Board (NLRB), the group abandoned the plan. An initial announcement from the IAM cited “increased hostility” from Apple as the reason for the U-turn, however, now the Apple employees themselves have spoken up about why the majority changed their minds.

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St. Louis Apple Store abandons plans to unionize due to alleged ‘increased hostility’

St. Louis

Last week we heard the latest Apple Store moving toward unionization was in St. Louis. With what seemed like strong enthusiasm from employees and the International Association of Machinists and Aerospace Workers (IAM) as the representation, an official filing to start the bid to unionize was made with the National Labor Relations Board (NLRB). Just seven days later, the Apple Store employees have made a U-turn and dropped the effort, at least for now.

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Apple unionization movement taking place amid low membership but high public support

Apple unionization | Apple Store Brompton Road, London

The Apple unionization movement is taking place at a time when union membership is at an all-time low, but public support for unions is at the highest point seen since 1965.

While Apple is fighting hard against Apple Store staff forming and joining unions, a large-scale survey earlier this year suggests that embracing unions could help staff retention …

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Apple Store in Oklahoma votes to unionize, second location in the US to do so

Apple Store in Oklahoma votes to unionize

A second Apple Store in the United States has officially voted to unionize. A majority of workers at the Apple Store in Oklahoma City voted in favor of unionizing on Friday and will join the Communications Workers of America union.

This comes on the heels of Apple rolling out new benefits to retail and corporate workers earlier this week, but those benefits will be withheld from stores where employees have unionized.

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Apple ups education and healthcare benefits, but not for unionized employees; Australia workers set to strike

Apple Union

There’s a growing number of Apple Store workers around the world pushing to unionize, and one store in Maryland has already made the jump. Now, a group of Apple retail workers in Australia has voted to strike next week as they battle with Apple to get the company to agree to a deal and endorse their unionization.

In a similar vein, a new report from Bloomberg today says that Apple will “withhold its latest employee perks” from the unionized retail store in Maryland.

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Apple hit with US Labor Board complaint in NYC as unionization efforts continue

Apple has seen a growing amount of negative feedback from its retail staff this year about working conditions and compensation in its retail stores. Efforts to unionize have ranged from its NYC Grand Central store to Atlanta, Oklahoma, Glasgow, UK, and more. Now the US Labor Board has issued an official complaint against Apple in NYC.

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